Privacy Policy

Connexum Network Ltd trading as uCreateWithAI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at icreatewithai.com and related services.

1. Information We Collect

Information You Provide

When you create an account, enroll in courses, submit assignments, or contact us, we collect information you voluntarily provide, including your name, email address, password, profile information, learning goals, and any content you submit through the platform such as assignments, project work, and forum posts.

Automatically Collected Information

When you access our platform, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, pages viewed, and course progress data. We use cookies and similar tracking technologies to collect this information.

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number. We retain transaction records including the amount, date, and a reference to your Stripe customer profile for invoicing and refund purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process course enrollments, payments, and issue certificates
• Track your learning progress and provide personalized recommendations
• Communicate with you about your account, courses, and platform updates
• Provide AI-assisted work review feedback on your submissions
• Generate analytics for tutors, organizations, and franchises
• Respond to support requests and customer service inquiries
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• With Tutors and Instructors: Your name, progress, and submission data are visible to your assigned tutors and course instructors for grading and feedback purposes.
• With Your Organization: If you are enrolled through an organization or franchise, your progress and completion data may be shared with your organization administrators.
• Service Providers: We use third-party services including Stripe (payments), Railway (hosting), Resend (email), and Amazon S3 (file storage). These providers process data on our behalf under contractual obligations.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your personal information. Passwords are hashed using bcrypt. Data is transmitted over HTTPS. Access to production databases is restricted to authorized personnel only. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Data Portability: Request an export of your data in a machine-readable format.
• Objection: Object to the processing of your data for certain purposes.

You can exercise your data export and deletion rights directly from your account settings under the "Data & Privacy" section. For other requests, contact us using the information below.

6. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the platform is used and to improve the user experience. You can control cookie settings through your browser preferences. Disabling essential cookies may prevent you from using certain features of the platform.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Course completion records and certificates are retained indefinitely to support credential verification. Financial records are retained for 7 years to comply with tax and accounting requirements. You may request account deletion at any time, and we will process your request in accordance with our data retention policies and legal obligations.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

This policy may be updated from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.